Last updated: October 2026
This Shipping Policy applies to all orders placed on goldmetaldetectors.in by Vishco Metal Detectors and Engineering Equipment.
1. Shipping area
We ship to all serviceable PIN codes across India. We currently do not ship outside India. If your PIN code is not serviceable by our courier partners, we will contact you to arrange an alternative or cancel the order with a full refund.
2. Shipping charges
We offer free shipping on all products within India. Any additional charge, if applicable for a specific product or remote location, will be shown clearly on the product page or at checkout before you pay.
3. Processing (dispatch) time
Orders are dispatched within 1–2 business days after the order and payment are confirmed. Business days are Monday to Saturday, excluding public holidays. Orders placed after 5:00 PM IST or on a Sunday/holiday are processed the next business day.
Some products may need extra time for testing or custom configuration (for example, a custom search coil). In such cases the expected dispatch time will be stated on the product page, and we will inform you before dispatch.
4. Delivery time
After dispatch, delivery usually takes 3–7 business days depending on your location. Metro cities are usually faster; remote and north-eastern areas may take a few extra days.
| Step | Time |
|---|---|
| Order processing & dispatch | 1–2 business days |
| Transit / delivery | 3–7 business days |
5. Order tracking
Once your order is dispatched, we share the courier name and tracking number by SMS, WhatsApp or email. You can also contact us at +91 9166516559 for the latest status.
6. Packaging and inspection at delivery
Every machine is tested before dispatch and packed securely. Please check the outer package at the time of delivery. If the package is visibly damaged or tampered with, note it with the courier and contact us within 48 hours with photos or an unboxing video. See our Refund & Return Policy.
7. Delays
Delivery times are estimates. Delays can occur due to courier issues, weather, strikes, festivals or other events outside our control. We will keep you informed and help resolve any delay.
8. Wrong address or failed delivery
Please enter a complete and correct address and phone number. If a parcel is returned to us because of a wrong address or because the customer was unavailable, re-shipping charges may apply.
9. Contact
For any shipping question: +91 9166516559 · vishcoindia@gmail.com